Frequently asked questions

FAQS

POST COVID-19 SALON POLICY

In the interest of the health and safety of our Clients and Riot Nail girls, Clients are requested to follow these measures until further notice: 1. Wash hands upon arrival
2. Bring in own face mask, which must be worn throughout treatment 3. Please ensure phones are put away and please bring minimal things with you (no shopping bags)
4. We accept only pre-paid or card payments, no cash.
5. Are you feeling unwell ? If so please stay at home . We will reschedule you for another day
6. We are staggering appointment times to ensure limited contact between individuals. If a client is late this may result in you having to wait outside. We will endeavour to notify you in time if there are any delays. Thank you for your understanding and co-operation!



HOW DO I BOOK AN APPPOINTMENT?

You can book by clicking the 'book now' button found on the main page of our website, by calling 0207 426 2065 or by emailing reception@colourriotnails.co.uk



I CAN'T SEE ANY APPOINTMENTS AVAILABLE

Unfortunatly this means that we are fully booked, but please call 0207426 2065 to see if we have had any last miniute cancellations or to join our cancellation list



WHAT ARE YOUR OPENING HOURS?

Monday- friday 10am-8pm Saturday 10am-6pm Sunday 11am-5pm



WHAT PRODUCTS DO YOU USE?

We use DND and gelish for our gel treatments and Young Nails and valentino for our acrylic treatments. All our products are vegan and curlety free. If you have any allergies please send us a email or call us before booking.



I'M LATE! WHAT DO I DO?

Please call us on 0207 426 2065 to alert us, if you are over 10mins late your treatment will have to be downgraded. If you are more than 15mins late we may have to reschedule your appointment and a 50% fee payable. If you forfeit your appointment you will be charged 100% fee



IM NOT HAPPY WITH MY NAILS WHAT DO I DO?

Please send us an email to reception@colourriotnails.co.uk within 48 hours with images of your nails and detailing the problem, we will asses images and get back to you.